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Provider Hub · Ongoing NDIS Compliance

Stay Compliant While the NDIS Rules Keep Moving

Provider Hub is the private portal NDIS providers use to run a compliant business at every stage: before registration, during it, and long after.

Regulatory alerts, updated documents, audit prep resources and vetted partners, in one platform.

Every Platinum package includes 12 months of Platinum membership $860 value

Essential membership starts at $19 a month. Compare memberships →

hub.provider360.com.au/dashboard
3,000+

Providers Helped

850k+

Documents Generated

14 Days

Avg. Audit-Ready Time

4.9 Stars

Google Reviews

Two Memberships, Two Jobs

Who Is the Provider Hub For?

The NDIS rules apply to you whether you are registered or not. The Hub keeps you across them at every stage.
Registering or Registered

Get registered and stay compliant

The Hub keeps you compliant through every month of the registration process and every year after, with updated documents and audit prep matched to your modules.

Operating Without Registering

Stay across the rules

The rules apply whether you register or not. Essential membership keeps you aligned with sector best practice and across every change, in plain English.

The rules moved again this year. New SIL Practice Standards, expanding mandatory registration, faster enforcement. The Hub tracks it all so you don’t have to.

The Portal

What Is the Provider Hub?

Provider Hub is Provider360’s compliance portal for NDIS providers: documentation updates, regulatory alerts, audit prep resources and a vetted partner directory, in one platform. Two memberships: Essential membership keeps any provider informed. Platinum membership adds the documentation and resource downloads: the updates library and audit preparation resources, matched to the modules on your account.

New members get a 30-second guided tour on first login, so you know where everything sits from day one.

hub.provider360.com.au/dashboard

One dashboard: what changed, what needs action, and every resource for the modules on your account.

Inside the Hub

What Do You Get Inside the Provider Hub?

Six working tools, not a resource dump.

Platinum Membership

Documentation Updates Library

When the Practice Standards move, your documents move with them. Download the updated versions instead of rewriting your own.

hub.provider360.com.au/documentation-hub

Inside any document: the plain-English changelog, the version history, and a one-click DOCX download you can edit and use straight away.

hub.provider360.com.au/documentation-hub
Policy and procedure, version 1.2
hub.provider360.com.au/documentation-hub
Participant handbook, version 1.2
hub.provider360.com.au/regulatory-alerts
Both Memberships

Regulatory Alerts, Translated

The NDIS Commission publishes changes in regulator language. We publish what they mean for your business.

Platinum Membership

Audit Preparation Resources

Renewal and mid-term audits keep coming. The preparation resources live here.

hub.provider360.com.au/audit-prep
hub.provider360.com.au/partner-directory
Both Memberships

Vetted Partner Directory

The services providers keep asking us to recommend, in one place.

Both Memberships

Learning Centre

A step-by-step guide through the NDIS registration journey, from eligibility and documentation to the audit and what happens after.

Both Memberships

FAQ

Searchable answers by category, including whether you need to register at all, and technical support.

How Do You Get Access?

Three ways in. Two are already included in your package, Platinum or Documentation Templates.

Included · 12 Months (Platinum)

Buy any Platinum package

Comprehensive registration package, plus 12 months of Platinum membership included, with all document update downloads.

$860 value included
Included · 1 Month (Essential)

Buy any Templates package

Includes 1 month of Essential membership. As a package owner, you can upgrade to Platinum membership any time.

Join Directly (Essential)

Start with Essential membership

Open to any provider, registered or not, from $19 a month. See exactly what package clients get before you commit to anything bigger.

Side by Side

Essential or Platinum Membership: What Is the Difference?

Essential membership keeps you informed. Platinum membership keeps your documents current.

What you get Essential membership Platinum membership
Regulatory alertsYesYes
Learning centreYesYes
FAQYesYes
Vetted partner directoryYesYes
Documentation updates libraryNoYes
Audit preparation resourcesNoYes
Package downloadsNoYesFor the modules on your account
TermMonthly or annual6 or 12-month membership
Who can joinAnyone with a Hub loginPackage owners only

Platinum membership is exclusive to package owners. Templates owners upgrade from their Hub account.

Open to every provider. Start monthly, cancel anytime.

Membership Pricing

How Much Does the Provider Hub Cost?

Essential membership from $19 a month, open to everyone. Platinum membership comes as a 6 or 12-month membership for package owners.

Essential Membership

Monthly

$19 + GST
per month

Your Provider Hub account is created as soon as the payment goes through. Check your email for the link to set your password (it works for 72 hours).

Essential Membership

Annual

$190 + GST

per year

2 months free vs monthly
Your Provider Hub account is created as soon as the payment goes through. Check your email for the link to set your password (it works for 72 hours).
Platinum Membership · Package Purchases Only

6 or 12 Months

$480 + GST

6 months

$860 + GST

12 months

12-month term saves $100
Package clients upgrade from inside their Hub account.
Every Platinum package includes 12 months of Platinum membership. Every Templates package includes 1 month of Essential membership. Memberships never add registration modules to your account; modules come with package purchases.
FAQS

Frequently Asked Questions

Last updated: September 2026

What is the Provider Hub?

Provider Hub is Provider360’s private compliance portal for NDIS providers, combining documentation updates, regulatory alerts, audit preparation resources, a learning centre and a vetted partner directory in one platform. It keeps providers compliant at every stage, registered or not, while the rules keep changing.

The documentation and resource downloads. Essential membership is view-only: regulatory alerts, learning centre, FAQ and partner directory. Platinum membership adds the documentation updates library, audit preparation resources and package downloads for the modules on your account.

Package owners only. Every Platinum package includes 12 months of Platinum membership, and owners renew on a 6 or 12-month membership when it ends. Templates package owners can upgrade to Platinum membership from their Hub account at any time.

Yes. Any Platinum package includes 12 months of Platinum membership, and any Documentation Templates package or module includes 1 month of Essential membership. Access starts automatically with your purchase.

Yes. Upgrade to Platinum membership from your Hub account and the documentation updates library unlocks for the modules already on your account. You keep your original templates either way; the upgrade adds the updated versions as the rules change.

No. Modules come only from package purchases. A membership, at either tier, unlocks resources for the modules you already own; it never expands your registration scope.

No. Platinum membership comes as a 6-month or 12-month membership. Essential membership is the monthly option, and you can hold it while you decide whether the full access is worth it for your scope.

One clock, longest term wins, modules combine. Your account runs a single membership term based on the longest inclusion you hold, and the Hub shows resources for every module across all your packages.

Stop Finding Out at Audit Time

Built by the team that has helped 3,000+ providers get registered and stay compliant. Every Platinum package includes 12 months of Platinum membership.

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