Becoming an NDIS provider? Get audit-ready in days, not months, with our proven system

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Talk to an NDIS compliance specialist

Two ways to reach us. Chat with a specialist now, or send a message and we’ll reply by email, usually within one business day. We don’t do phone tag, and everything is in writing so you can refer back to it.

3,000+

Providers Helped

Across all states & territories

4.9

Google Rating

From verified provider reviews

14 Days

Avg. Audit-Ready

Typical Platinum client, start to audit-ready

24 Hours

Branded Doc Delivery

From receiving your inputs

Choose your path

How can we help?

New to NDIS

Not sure what you need?

Get a free, personalised Roadmap in 60 seconds. It shows your eligibility, the audit pathway you’re on, your likely timeline, and the costs involved.

Fastest answer

Have a specific question?

Chat with an NDIS specialist now for a quick answer, or send us a message using the form below.

Existing client

Already with us?

You already have everything you need from onboarding: your dedicated inbox and your Provider Hub access. Use those and your Registration Officer will get straight onto it.

No need to log a general enquiry here.
General enquiries

Send us a message

Not a client yet? This is the place. We’ll reply by email.

We reply by email, usually within one business day, Monday to Friday, 9am to 5pm Australian Eastern Time. Need an answer right now? Chat with us.

FAQ

Contact questions, answered

How to reach us, and what to expect when you do.

Last updated: July 2026

Do you have a phone number I can call?

We don’t run a phone line. Every enquiry is handled by live chat or email, so your answers on registration, scope and pricing are accurate and in writing for you to refer back to. Chat with us now for a quick answer, or send the form above and we’ll reply by email, usually within one business day.

No. We’re an online business, so we don’t offer in-person meetings or consultations. We keep everything on track through live chat and email, which moves your registration along faster than matching diaries for a meeting, and gives you every answer in writing to refer back to. Prefer to talk it through? Chat with a specialist now.

Most messages get a reply by email within one business day, Monday to Friday. If you need an answer sooner, live chat is the fastest way to reach a specialist.

Yes. Chat with an NDIS specialist now, or book a 15-minute strategy call once you’ve completed your free Roadmap. The Roadmap gives us your scope before we talk, which makes the call far more useful.

Use the dedicated inbox you were given at onboarding, or your Provider Hub access. Your Registration Officer supports you by email the whole way through, and you already have your login details from onboarding.

We respond to chat and enquiries Monday to Friday, 9am to 5pm Australian Eastern Time (Sydney and Melbourne). Messages sent after hours are picked up the next business day.

We’re an Australian NDIS registration and compliance solution, and we support providers in every state and territory. Our documentation is aligned to the current NDIS Practice Standards and relevant state and territory legislation.

We’re here to help

Prefer to just ask?

Chat with an NDIS compliance specialist now and get a straight answer. After hours, leave a message and we’ll reply by email, usually within one business day.

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