NDIS REGISTRATION PROCESS
Understand the NDIS registration process
The information below outlines the steps to register as a new NDIS provider.
1. NDIS DOCUMENTATION
Get and prepare your NDIS Documentation
Before engaging with an NDIS Quality Auditor and booking your audit, it is essential to have your NDIS policies and procedures, forms, and registers in place to showcase adherence to the applicable NDIS Practice Standards.
Our inclusive NDIS Packages encompass all the necessary documentation to pass your audit effectively. This documentation will be meticulously edited and customised to meet your specific business requirements and will be shared with your selected NDIS Quality Auditor before your audit.
If you don’t know what’s the best option for you, we are here to help. Submit the following form to receive a quote and detailed information regarding our NDIS Packages: CLICK HERE
2. ONLINE APPLICATION AND SELF-ASSESSMENT
Submit the Online Application & Self-Assessment on the NDIS Commission Portal
When you apply to become a registered NDIS provider on the Application Portal, you need to provide detailed information, including your organisation’s contact details, corporate structure, outlets/places of operation, and key personnel.
This also includes information about the registration groups or class support your organisation is applying for, which determines which NDIS Practice Standards apply to you. You will be completing a self-assessment against the NDIS Practice Standards relevant to the supports and services your organisation delivers or intend to deliver to participants and upload any documents required as evidence.
If you get any of our NDIS Packages, you will obtain the Self-Assessment answers to be submitted in your Online Application. Additionally, if you purchase any of our NDIS Premium Packages, we will assist you with the completion and submission of your Online Application and Self-Assessment on the NDIS Commission Applications Portal.
3. ENGAGE WITH AN AUDITOR
Engage with an NDIS Quality Auditor
After you submit your Online Application and Self-Assessment, you will receive an ‘initial Scope of Audit’ document by email from the NDIS Commission, summarising the registration requirements that apply to your organisation. This outlines whether you require a ‘verification’ or ‘certification’ audit and what your organisation needs to demonstrate to comply with the relevant NDIS Practice Standards.
The next step is to engage an NDIS Quality Auditor to undertake the audit. You can request a quote from more than one auditor to decide. If you get any of our NDIS Premium Packages, we will assist you by engaging with an NDIS Quality Auditor to start your audit process.
The NDIS Quality Auditors will use the ‘initial Scope of Audit’ document you received to quote for their services. You can also discuss your needs and circumstances with auditors to negotiate the best value.
4. UNDERGO YOUR AUDIT
Undergo your Audit
After you have selected an NDIS Quality Auditor, they will check that the Scope of Audit is accurate and begin the audit process. The process is different for ‘verification’ and ‘certification’ audits. For more information, sign up for our Provider Hub and check out the Audit section.
Your NDIS Quality Auditor will also complete their assessment in a way that takes your organisation’s size and scale, and the scope and complexity of the services being delivered, into consideration.
The auditor will work with you to help you understand the findings (if any) and give you the opportunity to ask and answer any questions. The auditor will submit the outcome of their audit (an audit report) to the NDIS Commission for their final review
5. OUTCOME
Receive the Outcome
In assessing your registration application, the NDIS Commission will consider the outcomes of the audit and conduct a suitability assessment of your organisation and key personnel. This includes whether the NDIS provider or their key personnel have previously been a registered NDIS provider, had a banning order in place
any past convictions, being insolvent under administration, being the subject of findings or judgement in relation to fraud, misrepresentation, etc.
The NDIS Commission will then make a decision and contact you to let you know if your application has been successful and the reasons why or why not. If successful, you will get your Certificate of Registration outlining the services or supports you are registered to provide, the period of registration, and any conditions you must follow to keep your registration.
Please note that some applications take longer to process than others. The timeframe depends on various factors, including the size and scale of your organisation and the complexity and range of the supports and services you deliver.
FAQ
The Provider Hub provides its users with access to both free and paid resources, information and documentation.
The free resources are included in the NDIS Registration Free Package, which allows users to access a range of resources and materials without any cost. These resources can prove to be valuable for people who are just starting with NDIS registration and may require guidance on the process. This includes access to guides, manuals, handbooks, and more.
Apart from the free resources, if you have purchased any of the NDIS Verification, Certification or Supplementary Modules Packages, you will gain access to all extra paid resources. These resources are part of the NDIS Packages and include all NDIS documentation, information, and materials that come with the package. While the paid resources require a fee, they provide users with access to more comprehensive and detailed information that can assist them in their NDIS registration journey.
So, whether you choose to use the free resources or opt for the paid NDIS Packages, the Provider Hub is a valuable platform that can help you navigate through the NDIS registration process and provide you with all necessary resources and support to become an NDIS provider.