ABOUT US

"We are so glad that we came across Provider 360 (f.k.a.Centric Consultants) to help us through the process of registering our company with the NDIS. We couldn't have done it without your service. Their consultant was very professional and a great communicator. He answered all our questions and prepare our documentation in a excellent well presented manner which lead to us passing our Stage 1 Audit with ease. During Stage 2 of our Audit the Auditor commented that the consulting company we used to prepare our documentation did and excellent job. Well done and thank you to the Centric Consultants team for an excellent service."

"I've recently passed my first audit to become a registered NDIS provider, and Provider 360 (f.k.a.Centric Consultants) has played a big part in helping me to reach this goal. I had reviewed the NDIS practice standards before engaging Provider 360 and realised it would take me literal years to write my own policy & procedure, not to mention the other necessary documentation, and it goes without saying that I do not have years to spend writing my own documents. Provider 360 came recommended to me by a friend and, after review of other consultants online, their costs were inline with other consultants providing similar services. From the moment I contacted Provider 360 with my initial enquiries I found them to be very responsive, and the rest of my interactions with Provider 360 remained so, with every email response arriving within 48 hours, and the majority of responses in one business day. Anne from Provider 360 was very helpful and answered all of my many questions in full, she was also my single point of contact while preparing for my audit, and it was great not to be handed around to other team members who may not be up to date with my situation. It was also no problem for me to make small requests for changes to the way my audit application was completed: I wanted to complete the application through PRODA myself as I was not comfortable with sharing my PRODA password with anyone, and Anne advised me well on how best to go about this, and how to proceed once I had obtained my scope of audit. Anne also provided several checklists I found useful to collate all my personal documentation and my policies & procedures to prepare for audit. I will admit that there is quite a lot of information to get your head around, and it may take months to prepare for even a provisional audit, but Anne checked in regularly with me during this period, and was happy to work to my timeline as I balanced the audit process with my other commitments. The audit itself went very smoothly, and at one point my auditor asked specifically who had provided my policies & procedures as they were of high quality and met all of the requirements of the NDIS practice standards. I would definitely recommend Provider 360 to anyone who is looking to apply for their provisional NDIS registration."

"I am writing to express my sincere appreciation for the outstanding services provided by your team in preparing NDIS documents for my business. As we celebrate the first anniversary of our collaboration, I wanted to take a moment to share my feedback on the remarkable job Provider 360 (f.k.a.Centric Consultants) has done. From the initial consultation to the final submission, your team demonstrated a level of professionalism and expertise that exceeded my expectations. The comprehensive understanding of the National Disability Insurance Scheme (NDIS) requirements was evident in the meticulous preparation of documents tailored to the specific needs of my business. Here are a few key highlights that stood out during our collaboration: Thorough Analysis: Your team conducted a thorough analysis of my business operations, ensuring a comprehensive understanding of our services and the unique needs of our clients within the NDIS framework. Expert Guidance: The guidance provided throughout the document preparation process was invaluable. Your team's expertise in navigating the complexities of NDIS requirements significantly streamlined the entire process for us. Timely Delivery: The efficiency with which your firm managed the project timelines was commendable. The documents were delivered well within the agreed-upon timeframe, allowing us to proceed with our NDIS application without any delays. Clear Communication: Effective communication has been a hallmark of our collaboration. Your team was always prompt in responding to inquiries, providing updates, and addressing any concerns that arose during the document preparation phase. Quality of Work: The attention to detail and commitment to delivering high-quality documents were evident in the final submissions. Your firm's dedication to ensuring accuracy and compliance has undoubtedly contributed to the success of our NDIS application. As we reflect on the past year of working together, I am confident that the decision to engage your consulting firm was instrumental in positioning my business for success within the NDIS framework. Please extend my gratitude to the entire team for their hard work and dedication. I look forward to continuing our partnership and would not hesitate to recommend your services to other businesses seeking expert guidance in navigating the NDIS landscape. Thank you once again for your exceptional support."

"When I decided to become a registered NDIS provider, I diligently searched for a consulting company to guide me through the process. After extensive research, I ultimately chose Provider 360 (f.k.a.Centric Consultants) from the many options available. To gain more insights, I reached out to individuals who had utilised their services personally, and the feedback I received was nothing short of positive and encouraging. Provider 360 impressed me with their exemplary work on policies, procedures, and forms, covering everything essential for a seamless auditing process. Throughout my experience with them, I found their service to be exceptional, demonstrating keen attention to detail and precision. One aspect that stood out was their availability and responsiveness; they were always there to promptly address any queries or concerns. The journey with Provider 360 was characterized by clear and consistent communication. They kept me well informed about the progress of my documentation, assuring me that they would deliver on time. True to their word, they completed the job within the agreed schedule, easing any anxieties I had about meeting deadlines. Moreover, Provider 360 (f.k.a.Centric Consultants) went the extra mile by recommending a highly efficient and professional auditor, further streamlining the process for me. Their commitment to ensuring their clients' best possible outcome is commendable. I wholeheartedly endorse Provider 360 as reliable and competent consultants. Thanks to their assistance and guidance, my NDIS audit was successful, and I passed with flying colours. If you seek remarkable service quality, punctuality, accuracy, and valuable advice, look no further than Provider 360. They have earned my utmost respect and trust, and I am confident they will do the same for anyone seeking their expertise."

"Provider 360 (f.k.a.Centric Consultants) has been a beacon of hope for me after so many years of searching and looking for a right consultant that can develop and support all that is required by NDIS. The commitment and the support I got from them is commendable and I would suggest it to any one whose is looking to be a outstanding NDIS provider in the community. The quality of service and the the product that I got from them covers all aspects of service and, most importantly, it is tailored to the service you wish to undertake. Polices, procedures and forms provided and registration is ready to peruse. It has been outlined and easily understood. All the answers to all the questions that was directed to me during my first audit was properly outlined by my consultant months before the first audit. I had plenty of time to go through policies and procedures and asking them any questions that I was not familiar with. Customer service I received from Provider 360 (f.k.a.Centric Consultants) is 10 out of 10. 10 is excellent. To those of you who are looking and searching or contemplating on how to start, I was there 6 months ago , I know the felling and struggles of what to do and where to go, Provider 360 is a go to Consultant in your NDIS questions and support. Talk to them what you want to do and they will listen to you, with the support and guide they offer I'm sure you will enjoy the journey. You will take with them and will celebrate the outcome of the audit. Call them now!."

"I would like to express my utmost satisfaction and appreciation for the exceptional document services provided Provider 360 (f.k.a.Centric Consultants). As a business owner, I understand the importance of having professionally written and well-structured documents, and Provider 360 exceeded my expectations in every way. Their team of experts understood the unique needs of my business and crafted documents that not only captured its essence but also presented it in a compelling manner. The attention to detail, accurate information, and articulate language used in the documents truly showcased the professionalism and expertise of Provider 360. Not only did they deliver high-quality content, but they also displayed a remarkable ability to meet strict deadlines. Throughout the entire process, their team displayed excellent communication skills, keeping me well informed and involved in every step. The documents created by Provider 360 (f.k.a.Centric Consultants) have not only enhanced the credibility of my business, but they have also played a vital role in attracting investors and securing lucrative partnerships. It is clear that the Provider 360 team possesses a deep understanding of various industries and their technical knowledge allows them to tailor documents to the specific requirements of a business. I am grateful to have had the privilege of collaborating with Provider 360, and I would highly recommend their services to any individual or company in need of exceptional document creation. Their professionalism, expertise, and commitment to excellence truly set them apart from others in the industry. Thank you, Provider 360 (f.k.a.Centric Consultants), for your outstanding work. I look forward to our continued partnership in the future."

"We are exceptionally grateful for the great and helpful service provided by Provider 360 (f.k.a.Centric Consultants) throughout the process of registering our company with NDIS. We couldn't be happier with the assistance they provided. We highly recommend Provider 360 for anyone going through this process. Their guidance has been invaluable, and the NDIS documentation they provided was of excellent quality, comprehensive, easy to use and understand, and well-presented. During the stages 1 & 2 audits, the auditor also praised Provider 360 (f.k.a.Centric Consultants) for their exceptional work in meticulously preparing our documentation. They are highly professional, and their communication was excellent, addressing any questions or concerns in detail and providing information in a timely manner. The level of support we received from Provider 360 during the audit process was outstanding, and we are truly grateful for their assistance. We wholeheartedly recommend their services to any organisation seeking NDIS registration. A big thank you to Provider 360 for delivering a service that far exceeded our expectations."

"I embarked on the journey of becoming an NDIS provider without a clue on how the process is all about. I chose Provider 360 (f.k.a.Centric Consultants) for the supply of the NDIS policies and procedures. And, I must say, they have been very supportive. My computer skills are basic, but they were very patient, giving guidance throughout. They also helped us get a great NDIS auditor. Once we got the hang of it, everything went very well, we got a positive outcome from the auditors. We are now waiting for the certification outcome from the NDIS Commission. Thank you Provider 360 (f.k.a.Centric Consultants) for walking the journey with us!"

"When I first established my company, I went through the process of registering it to NDIS, although it was quite difficult for me regarding my limited knowledge at the time, and I had trouble comprehending some of the questions. Fortunately, I got in contact with Provider 360 (f.k.a.Centric Consultants), and they helped me complete the registration with ease. They were very easy to communicate with and were understanding of my situation as a beginner. Because of this, Provider 360 is, without a doubt, a very useful and helpful partner, as they guided me extremely diligently and wholeheartedly. If I were to share my experience with others contemplating Provider 360 (f.k.a.Centric Consultants) I would recommend that they should definitely take their services. I would assess the quality of the NDIS documentation as very helpful. My NDIS audit went very well and smoothly, and the outcome was a positive recommendation. I would definitely recommend Provider 360's service to others. I would rate Centric's customer service and clarity of communication a 10/10. Provider 360 is a very trustworthy and helpful partner."

"I had the privilege of working with Provider 360 (f.k.a.Centric Consultants) recently, and I must say that my experience with them has been nothing short of exceptional. From the moment I engaged their services, it was clear that I was in the hands of true professionals who were not only knowledgeable but also incredibly dedicated to ensuring my success. One of the standout qualities of Provider 360 is their unwavering commitment to providing top-notch assistance. Throughout the entire process, they were always there to lend a helping hand, patiently addressing every query and concern I had. Their responsiveness and willingness to go the extra mile truly set them apart from the rest. On the day of a crucial audit, Provider 360 (f.k.a.Centric Consultants) truly shone. They were available, offering invaluable support and guidance that undoubtedly played a pivotal role in ensuring the smooth progression of the audit. Their expertise was evident, and their ability to provide on-the-spot solutions showcased their deep understanding of the industry and its intricacies. It's rare to find a consultant who is not only exceptionally skilled but also genuinely caring about the success of their clients. Provider 360 embodies both of these qualities effortlessly. Their dedication to my needs and their commitment to delivering results left me thoroughly impressed and extremely satisfied with their service. Their level of professionalism, expertise, and unwavering support is unmatched. If you're in search of a consultant who will exceed your expectations, look no further. Provider 360 (f.k.a.Centric Consultants) is, without a doubt, the gold standard. I am beyond pleased with the service they provided and wholeheartedly recommend them to anyone seeking the best in the business."

"As a family, we always had the vision to start a family business and be NDIS providers. The first step was finding a consultant and it was very hard to find a reliable and active one. I found Provider 360 (f.k.a.Centric Consultants) on Internet while searching through various social media platforms. After a lot of research and business feedback, I decided to go with Provider 360. Starting from then and until today, this has been the most wonderful decision I have ever made. Not only they are very supportive financially and but also very actively available either via emails or phone calls. We worked very closely for Stage 1 Audit and for the scope extension too. Being very new in this field, there were whole lot of things like, policies and procedure, organisation needs and what not, but Provider 360 (f.k.a.Centric Consultants) guided us very diligently. We had everything readily available throughout the process and outlined it in a very easy way, so it was very easy to understand the process. Customer experience is just amazing, and we would like to give them full stars. Looking forward to joining with them in the future too."

"I am so glad I came across Provider 360 (f.k.a.Centric Consultants). They have been amazing to deal with and always willing to answer my questions throughout the process. My NDIS audit was a really smooth process, thanks to Provider 360. They gave me lots of knowledge on the process of the audit. Also, while in the audit, they were so quick to respond and help with anything I needed clarification with. The outcome of my audit was amazing, and the auditor was really impressed, saying that this would have taken years to prepare for. I highly recommend Provider 360 (f.k.a.Centric Consultants) to anyone who is interested in becoming an NDIS provider, as they make things 100% easier. The quality of all the work and feedback given is beyond amazing, and I really appreciate the team at Provider 360. They are so quick at responding and clarifying any questions that I had during the audit process. Thank you so much to the team, and I really appreciate your support in my auditing process and can’t wait to work with you guys in the future."

"I am delighted to share my experience with Provider 360 (f.k.a.Centric Consultants), and the journey has been nothing short of exceptional. If you're considering their services, my key message would be: Look no further. Their expertise and commitment are unparalleled. The quality of the NDIS documentation provided to me was truly impressive. The policies, procedures, forms, and registers were meticulously crafted and tailored to my needs. This level of detail and precision played a crucial role in my successful NDIS audit. Speaking of the audit, it went seamlessly. Thanks to Provider360' meticulous preparation and guidance, the audit outcome was a resounding success. Their dedication to ensuring compliance and excellence shines through. When it comes to customer service, I couldn't be more satisfied. The team's responsiveness, clarity of communication, and willingness to address all my queries set them apart. I felt valued and supported every step of the way. I recommend Provider 360 (f.k.a.Centric Consultants)s to anyone in need of NDIS registration services. Their professionalism, quality of work, and dedication to their clients are excellent. A big thank you for making my NDIS journey easier."

"I just want to take this opportunity to thank you for the amazing clear instructions you have in the Provider Hub. I took my time to go through all information and was able to finally submit my Online Application and Self-Assessment on the NDIS Commission website. Keep up the good work and I will be recommending friends that might need your NDIS packages and services. You are very professional, helpful and clear information was great. I will be coming back to for my high risk package. Now, next, I'm planning on getting audited and hopefully getting participants soon. You services will be getting recommended by me to others. Thank you!"