NDIS Certification Standard Package (Core Module)

NDIS Certification Documentation

A- NDIS Policies and Procedures (Core Module):

1) NDIS Policies & Procedures Manual (Over 240 pages). It includes:

• Person-Centred Supports Policy and Procedure
• Individual Values and Beliefs Policy and Procedure
• Privacy and Confidentiality Policy and Procedure
• Independence and Informed Choice Policy and Procedure
• Freedom of Violence, Abuse, Neglect, Exploitation & Discrimination Policy and Procedure
• Governance and Operational Management Policy and Procedure
• Conflict of Interest Policy and Procedure
• Risk Management Policy and Procedure
• Quality Management Policy and Procedure
• Information Management Policy and Procedure
• Feedback and Complaints Management Policy and Procedure
• Incident Management Policy and Procedure
• Human Resource Management Policy and Procedure
• Continuity of Supports Policy and Procedure
• Emergency and Disaster Management Policy and Procedure
• Access to Supports Policy and Procedure
• Support Planning Policy and Procedure
• Service Agreements with Participants Policy and Procedure
• Responsive Support Provision Policy and Procedure
• Transitions To or From a Provider Policy and Procedure
• Safe Environment Policy and Procedure
• Participant Money and Property Policy and Procedure
• Medication Management Policy and Procedure
• Mealtime Management Policy and Procedure
• Waste Management Policy and Procedure
• Personal Support Policy and Procedure

2) Staff Handbook
3) Participant Handbook
4) Easy-to-Read Documents

B- NDIS Forms and Templates (Core Module):

5) Human Resource Register
6) Risk Assessed Role Register
7) Position Description
8) Staff Information Form
9) Staff Onboarding Checklist
10) Staff Induction Checklist
11) Secondary Employment Report
12) Staff Commitment Declaration Form
13) Staff Training Plan
14) Training Attendance Record
15) Performance Review Schedule
16) Performance Review Form
17) Skill Assessment Form
18) Staff Exit Form
19) Staff File Checklist
20) Business Plan
21) Strategic Plan
22) Operational Plan
23) Management Review Report
24) Governing Body Meeting Agenda & Minute
25) Senior Management Meeting Agenda & Minute
26) Team Meeting Agenda & Minute
27) Asset Register
28) Compliance Calendar
29) Internal Audit Program
30) Continuous Improvement Plan
31) Continuous Improvement Form
32) Continuous Improvement Register
33) Document Control Register
34) Participant Satisfaction Survey
35) Risk Register
36) Hazard Identification Report Form
37) Individual Risk Assessment Form
38) Service Environment Inspection Checklist
39) Complaint Report Form
40) Feedback and Complaints Register
41) Incident Report Form
42) Incident Investigation Form
43) Incident Register
44) Conflict of Interest Report Form
45) Conflict of Interest Register
46) Data Breach Response Plan
47) Data Breach Incident Log
48) Data Breach Assessment Report
49) Data Backup Plan
50) Data Backup Schedule
51) Data Backup Register
52) Emergency and Disaster Management Plan
53) Emergency and Disaster Drill Report
54) COVID-19 Management Plan
55) Business Continuity Plan
56) Service Agreement
57) Participant Intake Form
58) Intake Assessment Form
59) Referral Form
60) Participant Consent Form
61) Authority to Act as an Advocate Form
62) Participant Assessment and Support Plan
63) Service and Support Schedule Form
64) Participant Money and Property Register
65) Progress Notes
66) Progress Report
67) Participant Exit Form
68) Participant File Audit Checklist
69) Provider Declaration Form
70) Mealtime Management Plan
71) Nutrition and Swallowing Risk Checklist
72) My Eating and Drinking Profile
73) Food Diary
74) Medication Administration Record
75) Medication Administration Consent Form
76) Administration of Medication Evaluation Checklist
77) Waste Management Plan
78) Waste Management Record
79) Daily Vehicle Safety Check Sheet
80) Invoice Template
81) Employment Contract
82) Labour Hire Agreement

C-NDIS Self-Assessment Answers (Core Module):

The self-assessment spiels or answers are a set of responses provided by the NDIS provider during the Online Application and Self-Assessment process on the NDIS Commission Applications Portal. These spiels are designed to demonstrate your understanding of the NDIS Practice Standards and Quality Indicators and your ability to meet the required standards for providing supports and services to NDIS participants. It comes in an easy-to-edit version.

D- NDIS Information Pack:

This package includes informative materials sourced from the NDIS Commission, including guidelines, booklets, and factsheets such as:

• Provider Information Pack
• NDIS Code of Conduct (Guidance for Providers)
• NDIS Code of Conduct (Guidance for Workers)
• Effective Complaint Handling Guidelines for NDIS Providers
• Incident Management Systems – Detailed Guidance for NDIS Providers
• Practice Guide – Expectations of Workers Providing Services in Incident Management and Reporting Incidents
• COVID-19 Information Pack Information for NDIS Providers and Workers
• NDIS Worker Screening Check Guide
• Practice Alerts
• NDIS Provider Portal Step-by-Step Guide
• Welcome from the NDIS Commission
• Handling Complaints and Fixing Problems – Easy-to-Read (Guidance for Participant)
• NDIS Participant Welcome Pack

E- NDIS Certification Package User Manual:

A step-by-step guide to help you customise and complete your documents.

F- HR & Insurance Checklist:

A guide to help you identify the documents you need to gather before booking your NDIS Certification audit.

G- NDIS Audit Preparation Guide:

A step-by-step guide to help you get ready for your audit.

H- Certification Process Guide:

A guide to help you understand the NDIS registration process and certification audits.

I- Frequently Asked Questions (FAQ)