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NDIS Certification Documentation Package

Core Module Only

Audit-Ready NDIS Documentation — Core Module, Instant Download

The Certification Documentation Package covers the Core Module of the NDIS Practice Standards. You get 120+ audit-ready policies, procedures, forms, and registers, fully editable in Word and Excel. It’s the DIY route — you’ll handle the application and audit prep yourself.

  • 120+ Docs
  • Instant Download
  • Easy-to-Edit
  • 3mo Hub Access
$1,800 Ex. GST
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Need full support? See Platinum
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Trusted by 3,000+ NDIS providers nationwide

How it Works

How Does the DIY Registration Process Work?

Purchase, customise, submit, and prepare — at your own pace.

1 Purchase & Download

Choose your package, complete checkout, and get instant access to all documentation files.

  • Instant download

2 Customise Your Docs

Follow the included user manual to edit policies and templates with your business details and branding.

  • 48+ hours (at your pace)

3 Submit Your Application

Set up your myID account, complete your NDIS application, and submit your self-assessment answers.

  • You handle submission

4 Prepare for Audit

Gather evidence, organise documents using the included folder structure, and coordinate audit scheduling.

  • Self-managed audit prep
What you'll do

DIY Solution

Customise the documents, submit your own application, find your own auditor, and prepare for audit independently. We provide the documentation and resources — you handle the rest.

Want us to handle everything?

Certification Platinum Package

Includes branded documentation, application submission, full audit support, and a dedicated team member.

See Certification Platinum
WHO THIS IS FOR

Is the Certification Documentation Package Right for You?

A DIY documentation solution for providers who are comfortable handling the registration process themselves.

This package is for you if:
  • You're delivering (or planning to deliver) services across the Core Module only
  • You're applying for high-risk registration groups requiring NDIS Certification audit
  • You're comfortable customising documents yourself using Word and Excel
  • You can handle your own NDIS application submission, auditor selection, and audit preparation
  • You want to save money and are willing to invest time doing it yourself

Important Note :

Delivering services beyond the Core Module? You may want to consider the Mega Package, which covers all modules (Core, 1, 2, 2A, 3, 4, 5 & SIL) in one bundle.

Not ready to go DIY?

If you'd rather have your documentation branded for you, your application submitted on your behalf, and full audit support with a dedicated team member, the Certification Platinum Package is the better fit.

See Certification Platinum
WHAT’S INCLUDED

What's Included in the Certification Documentation Package?

Audit-ready documentation for the Core Module — plus implementation resources and Provider Hub access.

Instant Download

Delivered online and by email

Easy to Edit

Editable in Word and Excel

Document Updates

3 months of updates included

Complete Documentation Set

Metric: 120+ Documents

What’s included:

  • Policies, Procedures, Forms & Registers — 120+ documents covering the Core Module only, aligned to NDIS Practice Standards. Fully editable in MS Word and Excel.
  • Audit-Ready Folder Structure — Pre-built folders for the Core Module, laid out in the format NDIS auditors expect.
  • Evidence Checklists — HR, insurance, and participant documentation trackers for Core Module service types.
  • Pre-Formatted & Structured — Documents are professionally structured and ready to customise with your business details.

Implementation Resources

Value: $350+

What’s included:

  • User Manual — Step-by-step guide on how to customise and implement each document.
  • Self-Assessment Answer Templates — Sample answers to guide you through the NDIS self-assessment for the Core Module.
  • Pre-Filled Samples — Example documents showing how to complete key templates for your service types.
  • Audit Preparation Manual — Guide to preparing for your NDIS audit with FAQ and interview tips.

3-Month Provider Hub Access

Value: $180+

What’s included:

  • Documentation Updates — Stay current with automatic updates when NDIS regulations or standards change.
  • Compliance Resources — Access self-service learning library and audit preparation resources.
  • Vetted Partner Referrals — Trusted auditors, insurance brokers, and service providers.
  • Regulatory Alerts — Get notified of NDIS regulation changes with clear action steps.

24-Hour Missing Document Guarantee

If your auditor requests a policy, procedure, form, or register we didn’t include in your package, we’ll provide it within 24 business hours at no extra cost (T&Cs apply).

View T&Cs
NOT JUST FOR REGISTRATION

Which Templates Are Right for Your Situation?

Providers use our documentation templates for different reasons. Find yours below.

Expanding Your Scope

Already Registered?

You’re already registered (often Verification-only) and want to expand into Core Module services that require Certification audit. You know the system — you just need audit-ready documentation for the Core Module.

Setting Up Compliant Systems

Unregistered Provider

You’re preparing to deliver Core Module NDIS services and need proper policies, procedures, and forms to operate correctly — even before formal registration.

DIY Registration

New to NDIS

You’re planning to register for Core Module services and want to handle the application and audit process yourself with professional documentation.

Browse Packages by Scope
PRICING

How Much Does It Cost?

Complete documentation for the Core Module — one simple price.

Your Investment

Bonus: Save $530+ on implementation resources and 3-month Provider Hub access.

What’s included

This is a documentation-only package. Documentation editing and branding, application submission, and audit support are not included. Need full support? See Certification Platinum Package.

Add to Cart — $1,800 + GST
  • Instant Download
  • 24hr Missing Doc Guarantee
  • Secure Checkout

Guaranteed Safe Checkout

DOCUMENTATION SCOPE

What Documents Are Included?

Over 120 policies, procedures, forms, and registers aligned to NDIS Practice Standards — covering the Core Module.

Core Module (Core Supports)

120 documents

A. NDIS Policies and Procedures (Core Module)

  1. Rights and Responsibilities Policy and Procedure
  2. Individual Values and Beliefs Policy and Procedure
  3. Privacy and Confidentiality Policy and Procedure
  4. Independence and Informed Choice Policy and Procedure
  5. Freedom from Violence, Abuse, Neglect, Exploitation and Discrimination Policy and Procedure
  6. Governance and Operational Management Policy and Procedure
  7. Conflict of Interest Policy and Procedure
  8. Risk Management Policy and Procedure
  9. Quality Management Policy and Procedure
  10. Information Management Policy and Procedure
  11. Feedback and Complaints Management Policy and Procedure
  12. Incident Management Policy and Procedure
  13. Human Resource Management Policy and Procedure
  14. Emergency and Disaster Management Policy and Procedure
  15. Continuous Improvement Policy and Procedure
  16. Access to Supports Policy and Procedure
  17. Support Planning Policy and Procedure
  18. Service Agreements with Participants Policy and Procedure
  19. Responsive Support Provision Policy and Procedure
  20. Transition to or From a Provider Policy and Procedure
  21. Safe Environment Policy and Procedure
  22. Infection Prevention and Control Policy and Procedure
  23. Participant Money and Property Policy and Procedure
  24. Mealtime Management Policy and Procedure
  25. Personal Support Policy and Procedure
  26. Medication Management Policy and Procedure
  27. Waste Management Policy and Procedure

B. Staff Handbook

C. Participant Handbook (Including Easy-Read Policies)

D. NDIS Forms and Templates (Core Module)

  1. Human Resource Register
  2. Risk Assessed Role Register
  3. Position Description
  4. Staff Information Form
  5. Staff Onboarding Checklist
  6. Staff Induction Checklist
  7. Secondary Employment Report
  8. Staff Commitment Declaration Form
  9. Staff Training Plan
  10. Training Attendance Record
  11. Performance Review Schedule
  12. Performance Review Form
  13. Skill Assessment Form
  14. Staff Exit Form
  15. Staff File Checklist
  16. Business Plan
  17. Strategic Plan
  18. Operational Plan
  19. Management Review Report
  20. Governing Body Meeting Agenda and Minute
  21. Senior Management Meeting Agenda and Minute
  22. Team Meeting Agenda and Minute
  23. Delegation of Authority Register
  24. Delegation of Authority Form
  25. Asset Register
  26. Compliance Calendar
  27. Internal Audit Program
  28. Continuous Improvement Plan
  29. Continuous Improvement Register
  30. Continuous Improvement Form
  31. Legal Requirements Register
  32. Document Control Register
  33. Risk Management Plan
  34. Risk Register
  35. Individual Risk Assessment Form
  36. Home Risk Assessment Form
  37. External Venue Risk Assessment Form
  38. Hazard Identification Report
  39. Feedback and Complaints Register
  40. Complaint Report Form
  41. Incident Register
  42. Incident Report Form
  43. Incident Investigation Form
  44. Conflict of Interest Register
  45. Conflict of Interest Report Form
  46. Data Breach Response Plan
  47. Data Breach Incident Log
  48. Data Breach Assessment Report
  49. Data Backup Plan
  50. Data Backup Schedule
  51. Data Backup Register
  52. Personal Emergency Management Plan
  53. Site Emergency and Disaster Management Plan
  54. Emergency and Disaster Drill Report
  55. COVID-19 Management Plan
  56. Business Continuity Plan
  57. Service Agreement
  58. Participant Intake Form
  59. Intake Assessment Form
  60. Referral Form
  61. Participant Consent Form
  62. Authority to Act as an Advocate Form
  63. Participant Assessment and Support Plan
  64. Staff to Participant Match Form
  65. Service Delivery Register
  66. Participant Money and Property Register
  67. Progress Notes
  68. Progress Report
  69. Participant Satisfaction Survey
  70. Transition To or From a Provider Plan
  71. Participant Exit Form
  72. Participant File Audit Checklist
  73. Mealtime Management Plan
  74. Nutrition and Swallowing Risk Checklist
  75. My Eating and Drinking Profile
  76. Food Diary
  77. Medication Administration Record
  78. Medication Administration Consent Form
  79. Administration of Medication Evaluation Checklist
  80. Self-Assessment of Medication (SAM) Assessment Tool
  81. Waste Management Plan
  82. Waste Management Record
  83. Position Descriptions Master Document
  84. Employment Contract
  85. Labour Hire Agreement
  86. Participant Charter of Rights and Responsibilities
  87. Easy-to-Read Participant Handbook
  88. Daily Vehicle Safety Check Sheet
  89. Provider Declaration Form
  90. Participant Consent Form – NDIS Audit Participation and Opt-Out
  91. Invoice Template

E. NDIS Self-Assessment Guide and Samples

The Self-Assessment Guide and Sample Answers are designed to help you understand exactly what the NDIS Commission expects when assessing your organisation against the relevant NDIS Practice Standards.

This resource includes:

  • Sample answers showing the level of detail, structure, and clarity required
  • Practical prompts to help you tailor your responses to your organisation’s actual operations
  • Common pitfalls to avoid, such as generic statements or answers that do not meet the 2,000-character limit

F. HR & Insurance Document Checklist

A practical guide to help you identify and gather all mandatory HR and insurance documents required before booking your NDIS Certification audit, including current workforce records and up-to-date insurance coverage in line with the latest NDIS standards and rules.

G. NDIS Certification Package User Manual

A step-by-step guide showing you how to customise, complete, and correctly implement the documents included in the NDIS Certification Package, ensuring they reflect your actual operations while remaining fully aligned with NDIS Practice Standards and audit requirements.

The NDIS Information Pack is a curated set of official NDIS Commission resources designed to help providers understand, meet, and maintain compliance with NDIS registration and ongoing obligations.

 

It acts as your baseline compliance reference — not policies, but the rules, expectations, and interpretations behind them.

What’s Included

  1. NDIS Commission Portal – Quick Reference Guides
  2. Quick Reference Guides for Providers
  3. Frequently Asked Questions (FAQs)
  4. NDIS Code of Conduct (Guidance for Providers)
  5. NDIS Code of Conduct (Guidance for Workers)
  6. Practice Alerts
  7. Effective Complaint Handling Guidelines for NDIS Providers
  8. Incident Management Systems – Detailed Guidance for NDIS Providers
  9. Application Pack – Registration Requirements by Supports & Services
  10. Provider Information Pack

The NDIS Audit Preparation Guide is a step-by-step resource designed to help NDIS providers prepare for NDIS audits against the NDIS Practice Standards.

It explains what auditors assess, how audits are run, and how to prepare your documentation, systems, and evidence to minimise non-conformances and delays

What the Guide Covers

1. Understanding NDIS Audits

  • What to expect in a quality audit and how it works
  • Types of audits
  • What NDIS auditors assess

2. How to Book and Plan Your Audit

  • What happens after submitting your registration application
  • Engaging an approved quality auditor
  • Preparing your NDIS documentary evidence

3. NDIS Audit Readiness Checklist

  • Health checks and internal audits
  • NDIS audit evidence tracker
  • Participant interviews and opting out of audits

4. How to Share Your Audit Evidence

  • Setting up audit folders
  • Sharing your documentary evidence with your auditor
  • Timeframes

5. Common NDIS Audit Questions

  • List of questions auditors commonly ask
  • How to prepare for your audit interview
COMPARE PACKAGES

Which Documentation Package Is Right for You?

Compare scope, inclusions, and pricing at a glance.

Feature Verification Certification Mega (highlighted)
Verification Module DocsYesYesYes
Core Module DocsNoYesYes
Supplementary Modules (1–5)NoNoYes
Document Count90+ docs120+ docs320+ docs
Implementation ResourcesYesYesYes
Self-Assessment TemplatesYesYesYes
Audit Prep ManualYesYesYes
Folder Structure TemplateYesYesYes
Provider Hub Access3 months3 months3 months
24hr Missing Doc GuaranteeYesYesYes
Best ForLow-risk servicesCore module providersMultiple specialised services
Price$670 + GST$1,800 + GST$3,700 + GST
WANT FULL SUPPORT?

Want Us to Handle Everything?

With our Certification Platinum Package, we handle the heavy lifting for you.

What Templates include

  • Documentation templates (DIY customisation)
  • Implementation resources & guides
  • 3-month Provider Hub (Doc updates, resources, alerts and more)
  • 24-hour missing doc guarantee

What Platinum adds

  • Documentation branded for you in 24 hours
  • Full NDIS application submitted on your behalf
  • Auditor recommendation (obtain competitive quotes)
  • Pre-audit evidence review across all modules
  • Full audit support and CAP development
  • Dedicated team member + client email inbox
  • 12-month Provider Hub (Doc updates, resources, alerts and more)
  • Money-back registration guarantee
See Certification Platinum Package
Already purchased Templates? You can upgrade to Platinum anytime by paying the difference. Contact us for upgrade pricing.
FAQs

Have Questions?

What's included in the Certification Documentation Package?

The Certification Documentation Package includes 120+ audit-ready policies, procedures, forms, and registers covering the Core Module of the NDIS Practice Standards. You also get implementation resources (user manual, pre-filled samples, self-assessment answer templates), an audit preparation manual, folder structure template, two bonus resource packs (NDIS Information Pack and Audit Preparation Guide), and 3 months of Provider Hub access for ongoing doc updates, compliance resources, and regulatory alerts.

Verification audits apply to providers delivering low-risk supports (such as home modifications, household tasks, transport services or therapeutic supports). Certification audits apply to providers delivering higher-risk supports (such as personal care, assistance with daily living, support coordination or community participation). The Verification Documentation Package covers the NDIS Practice Standards for the Verification Module. The Certification Documentation Package covers the full Core Module of the NDIS Practice Standards required for a Certification audit.

Instantly. After completing checkout, you’ll receive a download link immediately via email and on the order confirmation page. All files are included in a single download.

All documents are in Microsoft Word (.docx) and Excel (.xlsx) format — fully editable. You can customise them with your business name, logo, and details.

Plan for 48+ hours of work depending on your scope. Most providers take 1–2 weeks working part-time. The included user manual guides you step by step.

No. This is a DIY documentation package. You handle the application, auditor selection, and audit preparation yourself. We provide self-assessment answer templates to guide you, but you submit the application. If you need full support, see our Certification Platinum Package.

Our 24-hour Missing Document Guarantee covers this. If your auditor requests a policy, procedure, form, or register within your package scope that we didn’t include, we’ll provide it within 24 business hours at no extra cost.

Templates is a DIY documentation package — you customise the documents, submit your own application, find your own auditor, and prepare for audit yourself. Platinum is a done-for-you system that includes branded documentation in 24 hours, full application submission, full audit support, a dedicated team member, 12-month Provider Hub access, and a money-back registration guarantee.

Yes. You can upgrade anytime by paying the difference. Contact us for upgrade pricing.

No. Due to intellectual property protection, template purchases are final and non-refundable. Make sure you choose the right scope first. See our Terms and Conditions.

Verification = low-risk supports only. Certification = Core Module services. Mega = Core + all Specialised Modules (1–5). If you need two or more Supplementary Modules, the Mega Package is the most cost-effective choice.

Yes. The Certification Documentation Package works for new registrations, scope extensions into Core Module services, and setting up compliant systems even before formal registration.

Testimonials

What Our Clients Are Saying

“Great service, very structured process and ideal for businesses wanting to become a provider with the NDIS. Provider360 is knowledgeable regarding the protocols of NDIS audits. Customer support (e.g. all the questions I had) was always available to me in a timely manner. Provider360 provided easy-to-follow steps throughout the entire NDIS process, from costs to NDIS Support Categories & Registration Groups, to provide up-to-date information on the NDIS registration process. Not only that, they provide a continuation of support through their newsletters via email. Highly recommend!”

Caroline Porublev

Director, Greater Health Pty Ltd

“I’m so grateful for the team at Provider 360. I initially submitted my NDIS registration myself, but realised there was an error when I received the initial scope of audit. Provider 360 stepped in to help, and with their guidance, the registration process became so much smoother. They gave me the push and confidence I needed, and now we are well on our way to full registration.
They were always available to answer my questions and incredibly patient throughout the process. I highly recommend their support to anyone navigating NDIS registration”

Sermone Warn

Director, SW Disability Support Provider Pty Ltd

“We are extremely pleased with the outstanding service provided by Provider360. From the moment we decided to start our NDIS-registered company, they guided us through every step, including the audit and obtaining our registration. Their quick responses and ability to address every query made the entire process seamless and stress-free. Provider360 continues to be an essential partner for us, assisting with annual updates to our policies and procedures. Their expertise and personalised support have helped us maintain compliance and stay ahead in our industry. Most importantly, their guidance on using platforms to secure our first client was invaluable and played a key role in our early success. We highly recommend Provider360 for their professionalism, expertise, and dedication to helping businesses thrive.”

Harkiran Kaur

Compliance Officer, Caring Hands SA

“I’ve had a great experience with the NDIS package support and services provided. The team has been professional, responsive, and genuinely committed to ensuring my needs are met. Everything was explained clearly, and the process felt smooth and well-managed from start to finish. I appreciate the level of care, communication, and reliability shown throughout. Highly recommend their services to anyone looking for quality NDIS support.”

Pauline Mandinyenya

Director, Khuline Care Services

“Provider360 has supported us since the very beginning of our NDIS journey. They have been consistently proactive, incredibly supportive, and, most importantly, highly knowledgeable in what they do. It’s been a pleasure working with such a reliable and professional team.”

Jagat Dhadook

Director, Kanyini Independent Care

“I’ve found Provider360 to be a helpful and supportive service throughout my NDIS registration journey. Their team has been responsive, knowledgeable, and easy to communicate with. I appreciate the guidance provided and look forward to continuing to use their services.”

Hannah Kuchel

Director, Full Circle Supports South East Pty Ltd

“We recently engaged Provider360 to assist us with providing up to date policies for our new NDIS registration group application. The process with Provider360 was seamless and efficient, we highly recommend using Provider360!”

Rob Husk

Director, RHS Cleaning Pty Ltd

“Kathy was so helpful and answered every question I had. She was able to provide me with all information I needed for my upcoming audit and gave me confidence to complete it.”

Emily Huggins

Manager, Inspiring Abilities

“Amazing experience getting the registration done from them. Very professional and prompt service! Had completed a successful NDIS registration process. They really know what they are doing.”

Dhaval Amin

Director, Prime Ability Pty Ltd

“Provider360 has been incredible for getting our business ready for audit. We first approached Provider360 as we had our first audit coming up and they have been incredible. Would recommend them highly.”

Natasha Ragen

Director, 4 Hearts Support

Ready to Get Started?

Get audit-ready NDIS documentation for the Core Module — instant download.

Add to Cart — $1,800 + GST
  • Instant Download
  • 120+ Documents
  • 24hr Missing Doc Guarantee
Want us to handle everything? See Mega Certification Package

NDIS Certification Standard Package (Core Module)

$1,800 + GST

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