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NDIS Module 4 Documentation Package

Module 4 — Specialist Support Coordination (SSC)

Audit-Ready NDIS Documentation — Module 4 (SSC), Instant Download

The NDIS Module 4 Documentation Package is for providers delivering or intending to deliver specialist support coordination (Level 3) under registration group 0132. You get 15+ audit-ready policies, procedures, forms, and registers, fully editable in Word and Excel. It’s the DIY route — you’ll handle the application and audit prep yourself.

  • 15+ Docs
  • Instant Download
  • Easy-to-Edit
  • 3mo Hub Access
$750 Ex. GST
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How it Works

How Does the DIY Registration Process Work?

Purchase, customise, submit, and prepare — at your own pace.

1 Purchase & Download

Choose your package, complete checkout, and get instant access to all documentation files.

  • Instant download

2 Customise Your Docs

Follow the included user manual to edit policies and templates with your business details and branding.

  • 48+ hours (at your pace)

3 Submit Your Application

Set up your myID account, complete your NDIS application, and submit your self-assessment answers.

  • You handle submission

4 Prepare for Audit

Gather evidence, organise documents using the included folder structure, and coordinate audit scheduling.

  • Self-managed audit prep
What you'll do

DIY Solution

Customise the documents, submit your own application, find your own auditor, and prepare for audit independently. We provide the documentation and resources — you handle the rest.

Want branded documents?

Add Editing Service

We brand the documentation with your business name, logo, and key details — delivered in 24 business hours. Ready for you to submit and prepare for audit.

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WHO THIS IS FOR

Is the Module 4 Documentation Package Right for You?

A DIY documentation solution for providers who are comfortable handling the registration process themselves.

This package is for you if:
  • You're delivering (or planning to deliver) specialist support coordination (Level 3) under registration group 0132, for participants with complex needs and high-level risks
  • Your team includes appropriately qualified and experienced practitioners such as Psychologists, Occupational Therapists, Social Workers, or Mental Health Nurses
  • You’re comfortable customising documents yourself using Word and Excel
  • You can handle your own NDIS application submission, auditor selection, and audit preparation
  • You want to save money and are willing to invest time doing it yourself

Important Note :

Module 4 is a Supplementary Module. To register for specialist support coordination (0132), you'll also need Core Module documentation. Consider the NDIS Certification Documentation Package if you need documents only, or the NDIS Certification Platinum Package if you need full support.

Not ready to edit yourself?

Get your Module 4 documentation edited and branded with your business details — ready in 24 business hours instead of days.

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WHAT’S INCLUDED

What's Included in the Module 4 Documentation Package?

Audit-ready documentation for Specialist Support Coordination — plus implementation resources and Provider Hub access.

Instant Download

Delivered online and by email

Easy to Edit

Editable in Word and Excel

Document Updates

3 months of updates included

Complete Documentation Set

Total: 15+ Documents

What’s included:

  • Policies, Procedures, Forms & Registers — 15+ documents covering specialist support coordination (Level 3) under registration group 0132, aligned to NDIS Practice Standards for Module 4. Fully editable in MS Word and Excel.
  • Audit-Ready Folder Structure — Pre-built folders for Module 4, laid out in the format NDIS auditors expect.
  • Evidence Checklists — HR, insurance, and participant documentation trackers for SSC service delivery.
  • Pre-Formatted & Structured — Documents are professionally structured and ready to customise with your business details.

Implementation Resources

Value: $350+

What’s included:

  • User Manual — Step-by-step guide on how to customise and implement each document.
  • Self-Assessment Answer Templates — Sample answers to guide you through the NDIS self-assessment for Module 4.
  • Pre-Filled Samples — Example documents showing how to complete key templates for your SSC service delivery.
  • Audit Preparation Manual — Guide to preparing for your NDIS audit with FAQ and interview tips.

3-Month Provider Hub Access

Value: $180+

What’s included:

  • Documentation Updates — Stay current with automatic updates when NDIS regulations or standards change.
  • Compliance Resources — Access self-service learning library and audit preparation resources.
  • Vetted Partner Referrals — Trusted auditors, insurance brokers, and service providers.
  • Regulatory Alerts — Get notified of NDIS regulation changes with clear action steps.

24-Hour Missing Document Guarantee

If your auditor requests a policy, procedure, form, or register we didn’t include in your package, we’ll provide it within 24 business hours at no extra cost (T&Cs apply).

View T&Cs
NOT JUST FOR REGISTRATION

Which Templates Are Right for Your Situation?

Providers use our documentation templates for different reasons. Find yours below.

Expanding Your Scope

Already Registered?

You’re already registered for the core supports (and often Support Coordination Levels 1+2) and want to extend into specialist support coordination under registration group 0132. You know the system; you just need audit-ready documentation for Module 4.

Preparing for Registration

Unregistered Provider

You’re preparing to deliver specialist support coordination and need proper policies, procedures, and forms to operate correctly — even before formal registration. Combine this Module 4 package with the Core Module documentation (Platinum or Templates) to cover both modules.

DIY Registration

New to NDIS

You’re planning to register for specialist support coordination from day one and want to handle the application and audit process yourself with professional documentation. You’ll need both Module 4 and Core Module documentation to complete your registration.

Browse Packages by Scope
PRICING

How Much Does It Cost?

Complete documentation for Module 4: Specialist Support Coordination (SSC) — one simple price.

Your Investment

$750.00 Ex. GST

Bonus: Save $530+ on implementation resources and 3-month Provider Hub access.

What’s included

This is a documentation-only package. Documentation editing and branding, application submission, and audit support are not included. Want documents edited and branded for you? Add the NDIS Documentation Editing Service at checkout.

Add to Cart — $750 + GST
  • Instant Download
  • 24hr Missing Doc Guarantee
  • Secure Checkout

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DOCUMENTATION SCOPE

What Documents Are Included?

15+ policies, procedures, forms, and registers aligned to NDIS Practice Standards for Module 4 — covering specialist support coordination (Level 3) under registration group 0132.

Module 4: Specialist Support Coordination

15 documents

A. NDIS Policies and Procedures (Module 4)

  1. Specialist Support Coordination Policy and Procedure
  2. Management of NDIS Support Policy and Procedure
  3. Conflict of Interest Policy and Procedure

B. NDIS Forms and Templates (Module 4)

  1. Specialist Support Coordination Handboo
  2. Participant Handbook
  3. Request for Service
  4. Service Agreement
  5. Specialist Support Coordination Service Plan
  6. Conflict of Interest Declaration Form
  7. Service Recommendation Form
  8. Case Notes
  9. Eight-Week Progress Report
  10. Mid-Term Progress Report
  11. Billable & Non-Billable Supports Guide

C. NDIS Self-Assessment Guide and Samples

The Self-Assessment Guide and Sample Answers are designed to help you understand exactly what the NDIS Commission expects when assessing your organisation against the relevant NDIS Practice Standards.

This resource includes:

  • Sample answers showing the level of detail, structure, and clarity required
  • Practical prompts to help you tailor your responses to your organisation’s actual operations
  • Common pitfalls to avoid, such as generic statements or answers that do not meet the 2,000-character limit

D. HR & Insurance Document Checklist

A practical guide to help you identify and gather all mandatory HR and insurance documents required before booking your NDIS certification audit, including current workforce records and up-to-date insurance coverage in line with the latest NDIS standards and rules.

E. NDIS Module 4 Package User Manual

A step-by-step guide showing you how to customise, complete, and correctly implement the documents included in the NDIS Module 4 Package, ensuring they reflect your actual SSC operations while remaining fully aligned with NDIS Practice Standards for Module 4 and audit requirements.

The NDIS Information Pack is a curated set of official NDIS Commission resources designed to help providers understand, meet, and maintain compliance with NDIS registration and ongoing obligations.

 

It acts as your baseline compliance reference — not policies, but the rules, expectations, and interpretations behind them.

What’s Included

  1. NDIS Commission Portal – Quick Reference Guides
  2. Quick Reference Guides for Providers
  3. Frequently Asked Questions (FAQs)
  4. NDIS Code of Conduct (Guidance for Providers)
  5. NDIS Code of Conduct (Guidance for Workers)
  6. Practice Alerts
  7. Effective Complaint Handling Guidelines for NDIS Providers
  8. Incident Management Systems – Detailed Guidance for NDIS Providers
  9. Application Pack – Registration Requirements by Supports & Services
  10. Provider Information Pack

The NDIS Audit Preparation Guide is a step-by-step resource designed to help NDIS providers prepare for NDIS audits against the NDIS Practice Standards.

It explains what auditors assess, how Certification audits are run for SSC providers, and how to prepare your documentation, systems, and evidence to minimise non-conformances and delays.

What the Guide Covers

1. Understanding NDIS Audits

  • What to expect in a quality audit and how it works
  • Types of audits
  • What NDIS auditors assess

2. How to Book and Plan Your Audit

  • What happens after submitting your registration application
  • Engaging an approved quality auditor
  • Preparing your NDIS documentary evidence

3. NDIS Audit Readiness Checklist

  • Health checks and internal audits
  • NDIS audit evidence tracker
  • Participant interviews and opting out of audits

4. How to Share Your Audit Evidence

  • Setting up audit folders
  • Sharing your documentary evidence with your auditor
  • Timeframes

5. Common NDIS Audit Questions

  • List of questions auditors commonly ask
  • How to prepare for your audit interview
WANT FULL SUPPORT?

Want Us to Handle Everything?

With our Platinum Package, we handle the heavy lifting for you.

What Templates include

  • Documentation templates (DIY customisation)
  • Implementation resources & guides
  • 3-month Provider Hub (Doc updates, resources, alerts and more)
  • 24-hour missing doc guarantee

What Platinum adds

  • Documentation branded for you in 24 hours
  • Full NDIS application submitted on your behalf
  • Auditor recommendation (obtain competitive quotes)
  • Pre-audit evidence review across all modules
  • Full audit support and CAP development
  • Dedicated team member + client email inbox
  • 12-month Provider Hub (Doc updates, resources, alerts and more)
  • Money-back registration guarantee
See Platinum Package
Already purchased Templates? You can upgrade to Platinum anytime by paying the difference. Contact us for upgrade pricing.
FAQs

Have Questions?

What's included in the Module 4 Documentation Package?

The Module 4 Documentation Package includes 15+ audit-ready policies, procedures, forms, and registers covering specialist support coordination (Level 3) under registration group 0132, aligned to NDIS Practice Standards for Module 4. You also get implementation resources (user manual, pre-filled samples, self-assessment answer templates), an audit preparation manual, folder structure template, two bonus resource packs (NDIS Information Pack and Audit Preparation Guide), and 3 months of Provider Hub access for ongoing doc updates, compliance resources, and regulatory alerts.

Specialist Support Coordination, also known as Level 3 Support Coordination, is a higher level of support for NDIS participants with complex needs, high-level risks, and significant barriers to implementing their plan. It focuses on reducing complexity in the participant’s support environment, resolving urgent or complex issues, and helping the participant connect with appropriate supports and services. This may include understanding and implementing the NDIS plan, designing support approaches, establishing and coordinating services, providing targeted support for specific challenges, crisis planning and prevention, addressing barriers to plan implementation, building the participant’s capacity and resilience, and reporting progress and outcomes to the NDIA.

Specialist Support Coordination, also known as Level 3 Support Coordination, must be delivered by an appropriately qualified and experienced practitioner using an expert or specialist approach. Eligible practitioners may include psychologists, occupational therapists, registered nurses, mental health nurses, social workers, counsellors, speech pathologists, developmental educators or other allied health professionals with relevant qualifications, professional registration or membership, and demonstrated experience supporting participants with high-complex needs.

NDIS Support Coordination has three levels, each with a different scope and level of intensity. Level 1, Support Connection, provides time-limited support to help participants connect with informal, community and funded supports, and is the most basic level of support coordination. Level 2, Coordination of Supports, helps participants understand and use their NDIS plan, connect with appropriate supports and build their capacity to manage services more independently. Level 3, Specialist Support Coordination, is a higher level of support for participants with complex needs, high-level risks or significant barriers to plan implementation, and must be delivered by appropriately qualified practitioners. Each level is linked to different NDIS registration groups: Levels 1 and 2 sit under registration group 0106 and are covered by our Support Coordination Documentation Package, while Level 3 sits under registration group 0132 and is covered by this Module 4 Package.

Yes. Module 4 is a Supplementary Module, so you’ll also need Core Module documentation to complete your registration and audit requirements. If you need documents only, consider the NDIS Certification Documentation Package. If you want full support, consider the NDIS Certification Platinum Package. If you need two or more Supplementary Modules, the NDIS Mega Platinum Package is usually the most cost-effective option.

The two packages cover different levels of Support Coordination. The Support Coordination Documentation Package covers Level 1, Support Connection, and Level 2, Coordination of Supports, under registration group 0106. The NDIS Module 4 Documentation Package covers Level 3, Specialist Support Coordination, under registration group 0132. Some providers only deliver Levels 1 and 2, which is the most common pathway, while some providers deliver Level 3 only, usually where specialist clinical expertise is involved. Many providers who deliver Level 3 also deliver Levels 1 and 2, meaning they typically need both packages. If you are registering for 0106 only, you need the Support Coordination Documentation Package. If you are registering for 0132 only, you need the Module 4 Documentation Package. If you are registering for both 0106 and 0132, you need both packages, or the Mega Package, which includes all modules.

Instantly. After completing checkout, you’ll receive a download link immediately via email and on the order confirmation page. All files are included in a single download.

All documents are in Microsoft Word (.docx) and Excel (.xlsx) format — fully editable. You can customise them with your business name, logo, and details.

Plan for 12+ hours of work on average — faster if you can dedicate focused time. The included user manual guides you step by step.

No. This is a DIY documentation package. You handle the application, auditor selection, and audit preparation yourself. We provide self-assessment answer templates to guide you, but you submit the application. If you need full support, see our Platinum Package.

Our 24-hour Missing Document Guarantee covers this. If your auditor requests a policy, procedure, form, or register within your Module 4 package scope that we didn’t include, we’ll provide it within 24 business hours at no extra cost. Terms and conditions apply.

Yes. Add the NDIS Documentation Editing Service to your order. Our team will edit and brand your Module 4 documentation with your business name, logo, and key details — delivered within 24 business hours. This is an add-on service separate from the Module 4 Documentation Package itself.

Templates is a DIY documentation package — you customise the documents, submit your own application, find your own auditor, and prepare for audit yourself. Platinum is a done-for-you system that includes branded documentation in 24 hours, full application submission, full audit support, a dedicated team member, 12-month Provider Hub access, and a money-back registration guarantee. There is no standalone Module 4 Platinum tier — the only Platinum package covering Module 4 is the Mega Platinum Package, which also covers the Core Module and all other Supplementary Modules.

Yes. This package can be used to support a scope extension or variation of registration for Module 4: Specialist Support Coordination under registration group 0132. If you are already registered for the Core Module and want to add Module 4 to your registration, you can use this documentation to help prepare for the scope extension application and audit requirements.

No. Due to intellectual property protection, template purchases are final and non-refundable. Make sure you choose the right scope first. See our Terms and Conditions.

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What Our Clients Are Saying

“Great service, very structured process and ideal for businesses wanting to become a provider with the NDIS. Provider360 is knowledgeable regarding the protocols of NDIS audits. Customer support (e.g. all the questions I had) was always available to me in a timely manner. Provider360 provided easy-to-follow steps throughout the entire NDIS process, from costs to NDIS Support Categories & Registration Groups, to provide up-to-date information on the NDIS registration process. Not only that, they provide a continuation of support through their newsletters via email. Highly recommend!”

Caroline Porublev

Director, Greater Health Pty Ltd

“I’m so grateful for the team at Provider 360. I initially submitted my NDIS registration myself, but realised there was an error when I received the initial scope of audit. Provider 360 stepped in to help, and with their guidance, the registration process became so much smoother. They gave me the push and confidence I needed, and now we are well on our way to full registration.
They were always available to answer my questions and incredibly patient throughout the process. I highly recommend their support to anyone navigating NDIS registration”

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Director, SW Disability Support Provider Pty Ltd

“We are extremely pleased with the outstanding service provided by Provider360. From the moment we decided to start our NDIS-registered company, they guided us through every step, including the audit and obtaining our registration. Their quick responses and ability to address every query made the entire process seamless and stress-free. Provider360 continues to be an essential partner for us, assisting with annual updates to our policies and procedures. Their expertise and personalised support have helped us maintain compliance and stay ahead in our industry. Most importantly, their guidance on using platforms to secure our first client was invaluable and played a key role in our early success. We highly recommend Provider360 for their professionalism, expertise, and dedication to helping businesses thrive.”

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Compliance Officer, Caring Hands SA

“I’ve had a great experience with the NDIS package support and services provided. The team has been professional, responsive, and genuinely committed to ensuring my needs are met. Everything was explained clearly, and the process felt smooth and well-managed from start to finish. I appreciate the level of care, communication, and reliability shown throughout. Highly recommend their services to anyone looking for quality NDIS support.”

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“Provider360 has supported us since the very beginning of our NDIS journey. They have been consistently proactive, incredibly supportive, and, most importantly, highly knowledgeable in what they do. It’s been a pleasure working with such a reliable and professional team.”

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“We recently engaged Provider360 to assist us with providing up to date policies for our new NDIS registration group application. The process with Provider360 was seamless and efficient, we highly recommend using Provider360!”

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Director, RHS Cleaning Pty Ltd

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Ready to Get Started?

Get audit-ready NDIS documentation for Module 4: Specialist Support Coordination (SSC) — instant download.

Add to Cart — $750 + GST
  • Instant Download
  • 15+ Documents
  • 24hr Missing Doc Guarantee
Want us to handle everything? See Mega Platinum Package

NDIS Module 4 Package: Specialist Support Coordination

$750 + GST

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